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Frequently Asked Questions

My Orders

Yes. Call us at +65 6383 1188 (9:00AM - 6:00PM , Monday - Saturday) or write to us at info@joaquimflorist.com and our customer service staff will assist you in your customize order.

For bulk orders, simply call us at +65 6383 1188 or email us at info@joaquimflorist.com and our customer service staff will assist you.

Yes. Please email to us at info@joaquimflorist.com for the application form.

Delivery

Yes we do. Order before 11am for a same day afternoon delivery and order before 4pm for a same day evening delivery.

We have 3 delivery schedules everyday which are:

9:30AM - 12:00PM

2:00PM - 6:0PM

6:00PM - 9:00PM

The best we can do for you is to assure that we deliver before a specific time. (Eg. delivery before 4pm)

Absolutely. Simply call us at +65 6383 1188 and our customer service staff will be happy to assist you.

An additional $10 (w/GST $10.70) delivery charge applies for any re-delivery in the event that we are unable to make a successful delivery.

Yes. We do deliver to all areas of Singapore.

An additional $10 (w/GST $10.70) delivery charge applies for deliveries to Sentosa island.

An additional $20 (w/GST $21.40) delivery charge applies for deliveries to Jurong island.